Legal

Privacy Notice

How EverExpanse collects, uses, and protects your personal data across our websites and services — and the choices you have associated with that data.

About This Notice

EverExpanse operates https://everexpanse.com/ and https://everexpanse.us/. This Privacy Notice informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

This Privacy Notice outlines EverExpanse's approach to privacy to fulfil its obligations under applicable privacy laws.

EverExpanse Private Limited, EverExpanse LLC, EverExpanse Technologies (collectively referred to as "EverExpanse") is one of India's and USA's leading Enterprise and Digital Solution Companies in the payments technology & embedded domain, delivering enterprise-grade platforms, payment solutions, and digital services for businesses in regulated and high-growth industries.

Information We Collect

We may collect the following types of personal data:

Identity & Contact Data:
Name, email address, phone number, postal address, job title, and company name when you fill out forms, contact us, or register for our services.

Financial & Payment Data:
Payment and transaction details processed through PCI DSS-compliant, third-party payment processors. EverExpanse does not store full card numbers or sensitive authentication data on its own servers.

Technical & Usage Data:
IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and device identifiers collected through cookies and analytics tools.

Communications Data:
Records of correspondence, enquiries, and feedback submitted through our website contact forms or email.

Marketing & Preference Data:
Your preferences in receiving marketing communications from us and your communication preferences.

Lawful Basis for Processing

We process your personal data only when we have a valid legal basis to do so. Depending on the nature of the data and the context, this may include:

Contractual necessity – to perform a contract with you or take steps before entering into one.

Legal obligation – to comply with applicable laws, regulations, and court orders.

Legitimate interests – to operate and improve our business, where your interests do not override ours.

Consent – where you have given us explicit consent to process your data for a specific purpose (e.g., marketing communications, SMS notifications).

How We Use Your Information

We use the personal data we collect to:

Provide, maintain, and improve our products and services

Process payments and manage transactions

Respond to enquiries, support requests, and feedback

Send service notifications, updates, and important account communications

Comply with applicable legal and regulatory obligations

Analyse website usage and improve user experience through anonymised analytics

Send marketing communications where you have consented or where permitted by law

Detect, prevent, and respond to fraud, security incidents, and other misuse

SMS Communication & Phone Number Privacy

We may send transactional SMS messages (such as booking confirmations, OTPs, or service notifications) to your mobile number only with your explicit opt-in consent.

We do not share, rent, or sell your mobile phone number or SMS consent with any third parties, affiliates, or partners. Your phone number is used solely for the purpose of communicating directly with you in relation to the services offered by EverExpanse.

You may opt out of SMS communications at any time by replying "STOP" to any SMS we send, or by contacting us directly at info@everexpanse.com.

Data Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: Trusted vendors who perform services on our behalf (e.g., payment processors, cloud hosting, analytics providers) under strict data processing agreements.

Legal Compliance: When required by applicable law, court order, regulatory authority, or to protect the rights, safety, and property of EverExpanse, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, where the successor entity will be bound by this Privacy Notice.

Group Companies: Between EverExpanse Private Limited (India) and EverExpanse LLC (USA) for the purposes described in this Notice, subject to appropriate safeguards.

We do not share your phone number or SMS consent with any third parties, affiliates, or marketing partners.

International Data Transfers

As EverExpanse operates entities in both India and the United States, your personal data may be transferred between these jurisdictions. We ensure that all cross-border transfers are subject to appropriate safeguards including contractual protections, and comply with applicable data protection legislation in both India (DPDP Act) and the United States.

Cookies & Tracking Technologies

Our websites use cookies and similar tracking technologies to improve functionality, analyse traffic, and enhance your experience. This includes tools such as Google Analytics. You may manage or disable cookies through your browser settings; however, some features of our site may not function correctly without them.

For full details on the types of cookies we use and how to manage them, please read our Cookie Policy.

Data Security

EverExpanse implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, and disclosure. These include encryption in transit (TLS), access controls, secure server environments, and regular security assessments.

Payment card data is processed exclusively through PCI DSS-certified gateway partners. EverExpanse does not store cardholder data on its own infrastructure.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify the relevant supervisory authorities and affected individuals as required by law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Notice, including for the duration of our business relationship and thereafter as required by applicable law (e.g., tax, accounting, or regulatory requirements). When data is no longer needed, we securely delete or anonymise it.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access – Request a copy of the personal data we hold about you.

Rectification – Request correction of inaccurate or incomplete data.

Erasure – Request deletion of your personal data, subject to legal retention obligations.

Restriction – Request restriction of processing in certain circumstances.

Portability – Request a machine-readable copy of your data where processing is automated and consent-based.

Withdraw Consent – Withdraw consent at any time where processing is consent-based (including for marketing and SMS).

Object – Object to processing based on legitimate interests, including for direct marketing.

To exercise any of these rights, please contact us at privacy@everexpanse.com. We will respond within 30 days of receiving your request.

Children's Privacy

Our services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Third-Party Links

Our websites may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices before providing any personal data.

Changes to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be posted on this page with an updated revision date. We encourage you to review this Notice periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised Notice.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact our Privacy Team: